Wednesday, September 14, 2011

Tech Question: Help

I have a problem. As I'm a analog guy living in a digital world, I have a little problem way over my head.  Last evening when it was time for me to enter my receipts into my QuickBooks program a box appeared.

(quote)
QuickBooks has a problem in reading this registration file. You need to ask your system administrator to REMOVE this file and re-install QuickBooks.

c:\Programdata\common files\Intuit\QuickBooks\qbregistration.dat

(end quote)

Problem is I cannot find this file. Even if I did I hate to think of the results if I attempted file removal. What worries me is the thought of losing six months to a year of my financial records. This sucks.

Any ideas?


Stephen
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7 comments:

  1. StephenSeptember 14, 2011 at 11:30 AM

    mmasse, you've lost me. Remember, not good at this stuff. Thanks.

    ReplyDelete
  2. StephenSeptember 14, 2011 at 12:16 PM

    Yes, everyday to Carbonite.

    ReplyDelete
  3. StephenSeptember 14, 2011 at 2:48 PM

    Found two, qbw.nd and qbw.tlg. I just did a computer search for them.

    ReplyDelete
  4. StephenSeptember 14, 2011 at 4:44 PM

    No, I haven't. Kinda worried I'll lose a years worth of financial records. But what the hell, guess I could sit for hours and reload from paper. Trust me, I'm not a geek. Put a AR or 1911 in my hands and I'm fine. Computers, not so much.

    ReplyDelete
  5. PhillipSeptember 14, 2011 at 11:36 PM

    If mmassee can't get you up and running, shoot me an e-mail with your phone number and I'll give ypu a hand. I do this for a living, but I'll be happy to help.

    ReplyDelete
  6. PhillipSeptember 14, 2011 at 11:38 PM

    This is the Quickbooks support article on that problem: http://support.quickbooks.intuit.com/support/articles/HOW12495

    ReplyDelete
  7. StephenSeptember 15, 2011 at 9:34 AM

    mmasse, shot me an email, listed on my sidebar. Thank you.

    Phillip, that you kind sir... I'm just old vet,I can read and write and shoot and hunt and trap and well, you get it...just an old timer having fun but these darn machines throw me every time. If you'll zip me an email I'll give you my number. Thank you, again.

    ReplyDelete